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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amber Powers

March 3, 2025

5  out of  5
rating by Amber Powers
"I have been with state farm for over 3+ years. This past year I have needed a lot of changes done to my policy & they have been on top of all of them. They are always quick to answer & have given me a rate that is hard to beat against the competitors. I have enjoyed my relationship with this business."
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Joseph Jolley

February 19, 2025

5  out of  5
rating by Joseph Jolley
"Jonte is the man! Laid everything out perfectly and the price was impossible to beat. All I had to do was sign some stuff and I'm up to snuff. Thank you to this team and the ease of mind they provide. Namaste 🙏"
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Laura Dawson

February 13, 2025

5  out of  5
rating by Laura Dawson
"Danielle provided excellent caring and understanding as I was trying to switch to another car insurance company and she carefully reviewed the dec page that I thought I was getting with the new company and helped me see that what I was told would be in the new company policy was really not there and she suggested a review with Andrew to go over my existing policy with state farm and it was excellent customer service.!I give her10outof10"
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Rebecca Brewer

February 11, 2025

5  out of  5
rating by Rebecca Brewer
"One quick phone call and I saved $240 a month! I should have called sooner! Best service ever!"
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Marsha Still

February 7, 2025

5  out of  5
rating by Marsha Still
"I can't say enough about Jonte Reason that's located in the Port St John Florida office. We we're with Geico and being overcharged and I'm so impressed with what jonte and State Farm did for us. We're saving about 150 $200 a month with State Farm, and that's three vehicles. Thank you, Jonte and State Farm."
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Camden Banks

February 5, 2025

5  out of  5
rating by Camden Banks
"I would just like to commend Tabitha on her knowledge and excellent customer service. She helped make the insurance process when switching vehicles seamless and simple. Thank you for everything Tabtha!"
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Miyu Cat

February 4, 2025

5  out of  5
rating by Miyu Cat
"Tabitha was one of the best insurance agents I’ve ever experienced !!! She deserves all the praise. She was nothing but kind and willing to go out of her way to help me."
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Tanya Rooks

January 31, 2025

5  out of  5
rating by Tanya Rooks
"I would like to say that Jonte with State Farm is very knowledgeable and he explains everything down to the T about your coverages that you will be getting when you get your Insurance with State Farm. He goes through all the discounts and makes sure you receive all that you are eligible for. I e never had an agent try to help me out the way he did and I really do appreciate all that he done for me. Great agent there is none better than him. Thank you so very much Jonte."
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Mark Waller

January 29, 2025

5  out of  5
rating by Mark Waller
"Jonte did such a great job I'm so glad I called the Port St John office"
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Michael Brown Jones

January 28, 2025

5  out of  5
rating by Michael Brown Jones
"Great service. I was quoted rates for auto and home insurance. Jonte asked all the questions and made sure the coverage was what I was looking for and within my budget. Thanks for the assistance!"
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Carrie Mitchell

January 27, 2025

5  out of  5
rating by Carrie Mitchell
"I’ve been with State Farm for over two years now and have always received excellent Customer service. “G” was quick to respond to my inquires and answer my questions with detail in just one call with kindness and patience. Thank you “G” for going the extra mile!! Additionally, Tabitha and Danielle helped get my insurance for our business straightened out and provided me with the documentation necessary to ensure our coverage was complete and seamless enabling us to continue to operate without any lapse in coverage. All of my questions and concerns are always answered with patience and kindness even when they have to explain it to me over when my brain is slow to process what seemed overwhelming they put my mind at ease knowing I’m in great hands!! Thanks for all of your hard work! Great team to do business with."
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eduardo da silva

January 24, 2025

5  out of  5
rating by eduardo da silva
"One day, I was looking for better prices, and somehow, I ended up with the best agent I’ve ever had. Tabitah is always there for you whenever you have a question or need to make any changes to your policy. I highly recommend her 100%!"
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Chip Hall

January 23, 2025

5  out of  5
rating by Chip Hall
"Danielle at the office in Port Saint John is the sweetest kindest State farm representative that I've ever spoken to! See went out of her way to help me with my issue and I hope Andrew gives her a raise:), she definitely deserves it in my eyes! Thanks again Danielle 🙂"
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Bradley Lupo

January 19, 2025

1  out of  5
rating by Bradley Lupo
"Poor communication, multiple emails go unanswered. Premiums go up every renewal. I specifically asked for my insurance to be canceled 12 days ago and got left a fear mongering voicemail that they were "worried about the limits of my new coverage." The limits were the same... I changed my deductible and took off rental... my new carrier also transmitted a cancelation letter, yet 11 days after the cancelation date, I got charged again."
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Denise Yelvington

December 13, 2024

5  out of  5
rating by Denise Yelvington
"I serve on the board of directors for a local nonprofit. We needed help with insurance in order to close on a refinanced mortgage. John was able to think outside the box and get exactly what we needed in a very timely manner. Because of his work, we were able to close on the mortgage refinance, which had been a long, grueling process. He was hailed as a hero at our last board meeting and we are so incredibly grateful for his help."
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Kayla Farr

October 11, 2024

5  out of  5
rating by Kayla Farr
"SO helpful!! Jonte Reason helped me get renters insurance and life insurance. He was so professional, friendly, and the process was smooth. THANK YOU AGAIN!"
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Tricia Lunova

September 17, 2024

5  out of  5
rating by Tricia Lunova
"Awesome customer service! We had a situation where one of our home loan officers was extremely condescending, and Guillermo and Tabitha handled it with the upmost professionalism. They were very quick to respond to any of my concerns and helped me feel calm going into closing."
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Rafael Bossio

September 3, 2024

5  out of  5
rating by Rafael Bossio
"The advice that Agent John gave me was incredible. I didn't know that my previous policy was so bad, I didn’t understand the coverage’s I was paying for but John explained everything to me and helped me get a policy that worked for me. Thank you because now I feel confident about my policy."
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Terrell

August 20, 2024

5  out of  5
rating by Terrell
"State Farm saved me!! I was stuck in a ridiculous insurance policy by a predatory company that rhymes with Pearl Holding. I was Paying an obscene amount of money for almost zero coverage. I walked into State Farm, Port St. John frustrated and confused. First I met Guillermo who was super friendly and also a good listener. I met my new agent ,John, who made me feel important and helped me understand how the game actually works. He took a lot of time out of his day to answer all of my questions with a smile on his face and he never made me feel like an idiot or an imposition. I now have the best coverage at a premium that I don't have to struggle to pay.. I've never felt safer and more secure in my car than when I switched to State Farm.. Pearl Holding is mad as hell , refuses to give me my refund, but it's all good because I am now free of that Hot Dog Water vibe in my life! Love you guys!"
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Claritza Martinez

August 14, 2024

5  out of  5
rating by Claritza Martinez
"Thank you very much Alyssa for all your help with my issue. I appreciate your promptness."
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Anna Guthrie

July 11, 2024

5  out of  5
rating by Anna Guthrie
"Great experience! Professional and welcoming office environment with expert staff. Agent Tabitha Bonilla helped me with my auto policy, she was super nice and efficient. A pleasure to do business with all around beginning with my first call/initial consultation to the final steps towards my policy."
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Divi 20

July 8, 2024

5  out of  5
rating by Divi 20
"Tabitha is amazing. Explained our options in a way that was easy for us to understand and was extremely patient and kind. Thank you Tabitha!!"
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Tatyana Yarkovskaya

June 21, 2024

5  out of  5
rating by Tatyana Yarkovskaya
"Thank you, Alyssa Herring, for your excellent service. You are very helpful and cooperative. I enjoy dealing with you on my insurance issue .You are very courteous, friendly, and answered my questions. I am very pleased with your services."
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Leon Childress

June 19, 2024

5  out of  5
rating by Leon Childress
"I switched from Allstate to State Farm and was very happy and surprised to see almost two hundred a month in savings. Tabitha helped the whole way through which was very smooth and simple. Her customer service was outstanding and I really appreciated her help. Thank you Tabitha"
We responded:
"Tabitha is our office manager and loves to help people! We are so happy to have you here at State Farm and look forward to helping you for many years to come!"
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Jestine Durham

June 19, 2024

5  out of  5
rating by Jestine Durham
"Guillermo was very professional, kind and courteous as usual. Really enjoyed interacting with him."
We responded:
"Guillermo is an amazing team member! Thank you so much for your review! "